A watch warranty is a key aspect of owning a timepiece, providing protection against defects or issues. When purchasing a luxury watch, such as a Rolex pre owned Dubai model, knowing the details of the warranty and the repair process is essential to ensure that your investment is well-protected.
Types of watch warranties
There are generally two types of watch warranties: the manufacturer’s warranty and the extended warranty. The manufacturer’s warranty is typically provided when you purchase a new watch directly from an authorized retailer or brand. It covers any defects in materials or workmanship, usually for a period of one to two years. Extended warranties, instead, can be purchased separately and may offer coverage for a longer period, often providing additional protection against wear and tear.
For pre-owned watches like Rolex pre-owned models, warranty coverage can vary. Some retailers may offer their own warranty for pre-owned watches, while others may not. It’s important to check the specifics of the warranty or guarantee offered with a pre-owned watch to avoid any surprises.
What’s covered by a watch warranty?
A typical watch warranty covers defects in manufacturing, such as issues with the movement, dial, hands, or casing. It generally does not cover damage caused by accidents, misuse, or normal wear and tear. If your watch experiences a mechanical issue within the warranty period, the manufacturer or retailer will usually repair or replace the defective part free of charge.
However, warranties often do not cover external factors like scratches, cracked crystals, or water damage. For example, water damage is typically not covered unless the watch has been tested for water resistance and has been damaged due to a defect in manufacturing. Always check the terms and conditions of your warranty to understand the limitations.
Repairs outside of warranty
If your watch requires repairs after the warranty has expired or if the issue is not covered under the warranty, you’ll need to find a professional repair service. For luxury watches, it’s recommended to use authorized repair services to ensure that the repair is done correctly and with genuine parts. Using an unqualified repair service can lead to further damage or the use of non-authentic components, which may reduce the value of your watch.
